Accessibility Statement

Updated: September 9, 2025

StoryVid LLC (“StoryVid,” “we,” “us,” or “our”) is committed to improving accessibility and usability for all users. This Accessibility Statement applies to https://www.storyvid.com, its subdomains, and related services, including client portals and project management tools (collectively, the “Services”).

Business Address:
2520 Regency Rd #120
Lexington, KY 40503, USA

1. Commitment to Accessibility

We strive to make our Services accessible to individuals of all abilities, including those who rely on assistive technologies.

Accessibility is managed internally by our team as part of our design, development, and content processes. While we do not guarantee that all content or features will be fully accessible at all times, we aim to incorporate accessibility best practices wherever reasonably possible.

2. Scope

This statement applies to:

  • Public-facing website content
  • Marketing materials and digital media
  • Video and multimedia content
  • Client-facing tools and workflows, including project management via Monday.com
  • Communication and file delivery systems

3. Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, where reasonably practicable.

We may also incorporate select Level AAA techniques when feasible, but do not represent full compliance with AAA standards.

4. Accessibility Practices

We implement accessibility practices such as:

  • Use of semantic HTML and appropriate ARIA attributes
  • Logical navigation structure and keyboard accessibility
  • Sufficient color contrast for readability
  • Visible focus indicators
  • Descriptive alternative text for meaningful images (where applicable)
  • Testing through a combination of automated tools and manual review

Testing may include:

  • Keyboard-only navigation checks
  • Screen reader spot checks (e.g., VoiceOver, NVDA, JAWS)
  • Periodic audits of structure and labeling

5. Video & Media Accessibility

As a media and marketing company, we produce and publish video content.

  • We aim to include captions where reasonably feasible
  • Captions and transcripts are available upon request
  • Additional accessibility features (e.g., audio descriptions) may be provided based on project scope or request

Some content—particularly legacy or client-provided materials—may not include full accessibility features.

6. Accessibility Status

Our Services are partially conformant with WCAG 2.2 Level AA.

This means that while many areas meet accessibility standards, some content or features may not fully conform.

7. Known Limitations

We are aware that some areas may have accessibility limitations, including:

  • Older or legacy content that may not fully meet current standards
  • Third-party tools, platforms, or embedded content outside our control
  • User-generated or client-provided content that may lack captions, transcripts, or alternative text
  • Certain animations or interactive elements that may not fully support all assistive technologies

We continue to evaluate and improve accessibility over time.

8. Third-Party Services

Our Services may integrate or rely on third-party platforms and tools.

While we make reasonable efforts to work with accessible technologies, we do not control and cannot guarantee the accessibility of third-party services.

9. Supported Environments

We design and test for compatibility with:

  • Modern browsers (Chrome, Safari, Firefox, Edge)
  • Operating systems (Windows, macOS, iOS, Android)
  • Screen readers including VoiceOver, NVDA, and JAWS

We do not support outdated or discontinued browsers.

10. Feedback & Accessibility Requests

If you experience difficulty accessing any part of our Services or need assistance, please contact us:

StoryVid LLC
‍2520 Regency Rd #120
Lexington, KY 40503, USA

Email: support@storyvid.com
+1 (859) 710-5047

When contacting us, please include:

  • The page or feature involved
  • A description of the issue
  • Your browser, device, and assistive technology (if applicable)

We will make reasonable efforts to respond and address accessibility concerns within a reasonable timeframe.

11. Alternative Formats & Accommodations

Upon request, we may provide reasonable accommodations or alternative formats, such as:

  • Text-based versions of content
  • Captions or transcripts
  • Accessible document formats

Availability may depend on the nature of the content and technical feasibility.

12. Ongoing Improvements

We review accessibility as part of:

  • Website updates and redesigns
  • Content publishing workflows
  • Internal testing and feedback cycles

Accessibility improvements are prioritized based on user impact and feasibility.

13. Legal & Escalation

If you are not satisfied with our response, you may have the right to file a complaint with applicable regulatory authorities, including the U.S. Department of Justice or your local disability rights agency.